Terms & Conditions

These terms and conditions (“Terms”) apply to your use of the Palletise Ltd website and marketplace (the “Service”). By accessing or using the Service you agree to be bound by these Terms. If you do not agree, please do not use the Service.

“We”, “us” and “Palletise” means Palletise Ltd. “You” means any visitor, buyer or seller using the Service. “Stock” means any wholesale, liquidation, returns or clearance goods listed or sold through the Service. “Manifest” means the itemised description of a lot provided with a listing.

• You must be at least 18 years old and legally able to enter into contracts.
• You are responsible for keeping your account credentials secure and for all activity under your account.
• You must provide accurate information when registering, enquiring or submitting stock.
• You must not misuse the Service, scrape it at scale, or attempt to disrupt its operation.

• Stock is sold on the condition grade and manifest stated on the listing.
• All prices are shown in GBP and, unless stated, exclude VAT and delivery. Use the VAT toggle to display inclusive pricing.
• Reference retail values are indicative estimates of original selling prices, not a guarantee of resale value.
• An order is a binding contract once payment is confirmed.
• Delivery timescales are estimates and quoted against the items purchased.

• You confirm that you own, or are authorised to sell, any stock you submit.
• Stock is valued on the information and photographs you provide; valuations may be revised on inspection.
• Once we agree to purchase, collection is arranged at a mutually convenient time.
• Any AI-assisted estimate is indicative only and does not constitute an offer.

Stock is graded and described honestly using our published condition system. Because much of our stock is returns, surplus or liquidation, you should read the grade and manifest carefully before buying and use our stock condition guide if you are unsure. Our returns policy applies in addition to your statutory rights.

For retail consumer products, statutory cancellation and returns rights apply. Wholesale lots, pallets and liquidation stock are sold as described; please check the listing and contact us before buying if you are unsure. Full details are set out in our delivery and returns information.

All content on the Service — including the Palletise brand, logo, text, imagery and Academy materials — is owned by or licensed to Palletise Ltd and may not be reproduced without our written permission.

To the fullest extent permitted by law, our liability is limited to the price paid for the stock in question. We do not exclude liability for death or personal injury caused by our negligence, or for fraud. Nothing in these Terms affects your statutory rights.

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms. The “last updated” date above shows when they were last revised.

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.