Buy with confidence from Palletise

Every wholesale, return and liquidation lot is photographed and graded against our published condition guide before it's listed. Each lot page shows the condition grade (New, Clearance, Salvage, etc.), a manifest summary where applicable, and clear imagery. If the delivered stock materially doesn't match the manifest, you're covered by our buyer protection.

You can pay by debit or credit card, bank transfer, or — for approved trade accounts — on invoice with agreed credit terms. Card payments are handled by PCI-compliant providers; we never store your full card number.

Yes. Card payments benefit from your card issuer's chargeback and Section 75 protections where applicable. If an order doesn't arrive or is materially not as described and we can't resolve it, you're entitled to a full refund.

Palletised orders are dispatched via tracked freight. You'll receive a consignment reference and an estimated delivery window before dispatch. Pallets are wrapped and labelled for safe transit. Smaller parcels ship on a tracked courier service.

Report any shortfall or damage within 48 hours of delivery with photos. We'll review against the manifest and arrange a partial refund, replacement stock, or collection and a full refund depending on the outcome.

Yes — collection is available from our Stockport depot by appointment. Contact the team after placing your order to arrange a collection slot and bring suitable transport for palletised loads.

Every order comes with a valid VAT invoice from Palletise Ltd, a UK VAT-registered business. Trade account holders can access invoices through their account dashboard.

Minimum order values vary by stock type. Wholesale lots typically have a higher minimum than clearance or retail items. Each lot page shows the minimum order quantity and any bulk-buy discounts.